We are looking for a remote Russian speaking intake specialist for a US based client
Job Title:
Industry:
Hours:
Rate:
Intake Specialist
Legal
8 hours per day (US)
$1,100 per month
We are seeking a detail-oriented and client-focused Intake Specialist who is fluent in both English and Russian to join a respected U.S.-based law firm specializing in personal injury.
As the first point of contact for new clients, the Intake Specialist plays a critical role in shaping client experiences and ensuring that potential clients are seamlessly transitioned into active cases. The ideal candidate is empathetic, professional, and skilled at managing client communications in a fast-paced legal environment.
Key Responsibilities
Serve as the primary point of contact for potential clients via phone, email, or online inquiries.
Conduct intake interviews to collect relevant case information accurately and efficiently.
Communicate clearly and professionally in both Russian and English, ensuring clients fully understand the intake process and required documentation.
Enter and manage client information in the firm’s CRM and case management systems.
Assess the nature of each inquiry and determine eligibility or suitability for the firm’s services.
Schedule consultations and follow up with potential clients to ensure a smooth onboarding experience.
Collaborate closely with attorneys, paralegals, and administrative staff to support case intake flow.
Maintain confidentiality and comply with all firm and legal privacy standards.
Previous Experience
Fluency in Russian and English (spoken and written) required.
Prior experience as an intake specialist, client services representative, or administrative assistant in a law firm or professional services setting preferred.
Strong communication and interpersonal skills with a compassionate, client-first mindset.
Excellent attention to detail and ability to handle confidential information.
Proficiency with CRM or case management systems (e.g., Clio, Law Ruler, or similar) a plus.
Ability to multitask, manage competing priorities, and work efficiently in a remote or office environment.
How to apply
Apply online today by clicking the link below
What happens if you decide to apply today?
The first step is to complete our online application. This is a set of 10 multiple-choice questions and can be completed in under 5 minutes.
Upon completing the online application you will be invited to share some more information on your background and work experience.
Once completed you will automatically receive an email requesting a copy of your CV.
Based on the information submitted we will invite candidates to a virtual interview. This is conducted using our recording software and can be completed online.
Your interview will be reviewed by a member of the team and we will confirm the success of your application.
Did you know? You could be offered an interview within 24 hours if you apply online today
